Frequently asked questions
Quick answers to the things people ask us most.
Standard delivery arrives in 3–6 business days and is free on orders over $50. Express delivery arrives in 1–2 business days for $14.95 when ordered before 2pm ET.
Yes, within 60 minutes of placing it — contact us with your order number. After that the order is already being packed, but you can return it for free once it arrives.
We ship to the US, Canada, UK, EU, Australia, UAE, Pakistan, India, Japan and Singapore. Duties and taxes are included in the price at checkout, so there's nothing to pay on delivery.
Use the tracking link in your shipping email, or enter your order number and email on the Track Order page.